Privacy Policy

1. Information We Collect

We collect the following information when you use Trading Buddy (including mycryptotradingbuddy.com, and the Trading Buddy App):

• Email address (for account login and notifications)
• Full name (entered at signup, and as your signature if you sign the Bot Access Agreement)
• Discord username (when you connect your Discord account)
• Password (hashed and securely stored — we never store your password in plain text)
• Referral code (a unique code assigned to your account for the referral program)
• Referral attribution (the code used when you signed up, if applicable)
• Payout preference (subscription credit or cash payout, if you participate in the referral program)
• Your membership plan, and any change to it waiting for your next renewal
• Stripe Connect account ID (if you opt into cash payouts — your bank account and tax information is collected directly by Stripe, not by Trading Buddy)
• Billing details — when you subscribe, Stripe collects your payment details on its checkout page, and your card details are never stored by Trading Buddy. We keep the cardholder name, the billing postal code and the email address used for that checkout with your account. We use the cardholder name to greet you in some account emails, and keep the postal code and email address with your billing records.
• Trade and position data (ticker/symbol, coins, buy and sell prices, and any notes you enter in the Trading Buddy App — stored securely and never shared with third parties)
• Shipping details for member rewards — if you claim a free shirt or other member reward, we collect the name, phone number, garment size and postal address you enter on the claim form. This information is used solely to produce and deliver that item, and is shared only with the parties needed to fulfil and ship it. We retain the claim record so the reward cannot be claimed twice on the same account.
• Coinbase API credentials — if you enable the automated trading bot, we store your Coinbase API key name and private key, encrypted at rest on our servers. These credentials are used to execute trades on your behalf through Coinbase's Advanced Trade API, and are also used to read data from your Coinbase account. The data we read is: your account balance; your open orders; your completed orders and trade fills, including the orders you place yourself on Coinbase rather than through the Bot, in any market; the holdings in your account, including the quantity and the average purchase price (cost basis) Coinbase reports for each asset, whether or not it was purchased by the Bot; and your Coinbase fee tier and 30-day trading volume. We also read the ID, name and email address of the Coinbase account your API key belongs to, and link that Coinbase account to your Trading Buddy account. We read this data to operate the Bot, to calculate your trading results accurately, to show you in the App the orders you place yourself (so you can build trades from them and save them to your Performance Tracker), to make sure each Coinbase account is connected to only one Trading Buddy account and to enforce account bans, and for account support and troubleshooting by Trading Buddy staff. Your credentials are never shared with any third party other than Coinbase.
• Bot configuration — your bot settings, including investment amount per trade and other parameters you configure in the app.
• Bot trade history — records of trades executed by the bot on your behalf, including symbol, entry/exit prices, profit/loss, and timestamps.
• High Yield records — if you took the High Yield test or signed the High Yield Agreement before High Yield was retired on October 12, 2026, we keep, for each attempt, when you took it, your score and the topics of any questions you missed; and, if you signed, the name you entered as your signature, when you signed and which version of the agreement you signed. We keep these as a record of what you agreed to.
• WebAuthn credential ID — if you enable biometric login (Face ID, fingerprint, etc.), we store a unique credential identifier associated with your device. Your actual biometric data (face scan, fingerprint) never leaves your device and is never transmitted to or stored by Trading Buddy.
• Usage and device data — pages visited and features used, when you last used the website, the Trading Buddy App and the Bot, your device type and browser, and your IP address. We use this to operate and secure the service (for example, to limit repeated failed login attempts) and to provide account support.
• Push notification subscription — if you allow notifications in the Trading Buddy App, your browser provides a device-specific address that we use to send them. You can turn notifications off at any time in your device or browser settings.
• AI chat messages — if you use the AI chat assistant on our website, we log your messages, the AI's responses, your IP address, and (if you voluntarily provide it when requesting human support) your email address. These logs are used to improve the assistant and respond to support requests.

2. How We Use Your Information

We use your information to:

• Provide access to your account and the Trading Buddy App
• Send important notifications and verification emails
• Execute automated trades on your behalf through the Coinbase Advanced Trade API (when you enable the bot)
• Display your bot trading history and performance within the app
• Show you the orders you place yourself on Coinbase within the app, so you can build trades from them and save them to your Performance Tracker (when you have connected your Coinbase API key)
• Improve our service and user experience, including the AI chat assistant
• Respond to human support requests submitted through the chat assistant
• Publish overall Bot statistics on our website, such as the success rate and APY, calculated from all members’ Bot trades — these figures are aggregated and never identify you or show your individual trades
• Prevent abuse and ensure security

3. Data Sharing

We do not sell your personal data. We may share data only in these cases:

• With trusted service providers (e.g., email delivery via Resend)
• With infrastructure providers that host our website, application, and database, and that route and secure traffic to our services. These providers process your data only as needed to operate Trading Buddy on our behalf and are not permitted to use it for their own purposes.
• With Anthropic — messages sent through the AI chat assistant on our website are processed by Anthropic's Claude API. Anthropic's privacy policy governs how they handle this data. We do not send account information, financial data, or any personally identifying information to Anthropic — only the chat messages themselves.
• With Stripe for payment processing, subscription management, and — if you opt into cash payouts — bank account onboarding and payouts via Stripe Connect. Stripe's privacy policy governs data collected during their onboarding process, including bank account and tax identification information.
• With our print and fulfilment partners, if you claim a free shirt or other member reward, so the item can be produced and shipped to the address you provided.
• With Coinbase, via Coinbase's APIs, including the Advanced Trade API, to execute automated trades on your behalf and to read the account data described above — your balance, open orders, completed orders and fills, holdings and cost basis, your fee tier and 30-day trading volume, and your Coinbase account's ID, name and email address — for bot operation, results reporting, showing you your own orders in the app, support and enforcing bans. Your API credentials are transmitted to Coinbase's servers only for these purposes and are never shared with any other third party.
• With the IRS, as required by law, if your referral cash earnings in a calendar year reach the IRS reporting threshold (via Form 1099 reporting handled by Stripe)
• When required by law
• To protect the rights and safety of Trading Buddy

4. Data Security

We take reasonable measures to protect your information, including password hashing, encryption of Coinbase API private keys at rest, and secure servers. However, no system is completely secure. You are responsible for maintaining the security of your Coinbase account and for revoking API keys immediately if you believe they may have been compromised.

5. Biometric Authentication

Trading Buddy offers optional biometric login (Face ID, Touch ID, or other platform-supported biometrics) using the WebAuthn standard. If you enable this feature, your device generates a unique cryptographic credential and we store only the associated credential ID — never your biometric data (fingerprint, face scan, etc.). Your biometric data is processed entirely on your device by your operating system and is never transmitted to or accessible by Trading Buddy.

6. Your Rights

You may request to:

• Access the personal data we hold about you
• Request deletion of your account and data
• Opt out of marketing emails

How long we keep data. We keep your account information for as long as your account exists. Trade records, including Bot trade history, are kept indefinitely, including after your membership ends, so that your history and Trading Buddy’s overall statistics stay complete. Billing, referral payout and reward claim records are kept for as long as needed for accounting, tax and fraud-prevention purposes. The ID, name and email address of each Coinbase account you connect are kept after you remove your API keys or your membership ends, so that a Coinbase account is connected to only one Trading Buddy account at a time, and so that a ban covers every Coinbase account a member has used. If your account is banned, we keep the details needed to enforce the ban for as long as it stands, including after a request to delete your account. If you ask us to delete your account, we delete your personal data or remove anything that identifies you from the records we keep, except where the law requires us to retain it.

7. Cookies and Tracking

We use essential cookies to keep you logged in. We also use your browser’s storage to remember your settings (such as the App’s theme), to keep your chat session while you move around the site, and to save information you enter in some App tools on your device. We do not use third-party tracking or advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes means you accept the new policy.